Multi-channel > multi sales
We bring a product to the place where customers can buy it: to the shelves – and to all the other distribution channels. Thanks to our high-performing back office.
“We place it”
We are on the pulse of time and in close personal exchange with retailers. This is how we find out wherever there is demand and which trends are emerging among end customers. We put this knowledge into practice with speed and flexibility – and bring the latest innovations to market in a flash.
We can do multi-channel – from retail distribution to online shops to the mail order business to teleshopping
We recognize trends and deliver them to the stores at lightning speed
Our performance indicators (such as sales per store and sell-through rate) speak for themselves
“We guarantee the best possible online ranking”
IN-TRADING is our competent e-commerce expert. This experienced team creates and coordinates online shops for all our brands and startups. In the process, they subject each product to a strength analysis and subsequently outline an individual online strategy.
We are entrusted with the e-commerce business of the entire group
We bring products onto the most important online marketplaces – and to the top of the ranking
We deal with all online shops, including those of our partners from the startup show
“We are fast, flexible, and diligent”
Regardless of the time of day or night an order is placed: By noon the next day, our large team of clerks will have viewed and forwarded it to the warehouse.
All orders land on our desk, from retailers to end customers
We process each request within a few hours
Our processes are continuously automated and optimized
GOODS AND INVENTORY MANAGEMENT
“We deliver goods to the right place at the right time”
Our goods and inventory management department keeps track of the quantities in stock and organizes follow-up orders as required. The team prevents bottlenecks and overcapacities from happening and advises our import and sales departments with regards to order quantities.
We calculate and organize orders
As dispatchers, we support the sales and import departments with advice and assistance
We keep track of our goods
Credit note processing
“Happy customers are our job!”
As the satisfaction of our customers is our top priority, our credit note team ensures a smooth and swift issuance of credit notes, e. g., for return shipments. Daily bookings are our standard.
- Retailers can return commission goods to us and get their money back
- We issue credit notes for our B2B and B2C customers
- Our work is up-to-date and smooth
From the brainwave to the shelves
one group, one goal
From the idea to the product’s development to the time it is on the shelves, available online, or directly brought to people’s homes with next-day delivery – we take care of it. We act as a partner across all distribution channels. Some call it “services,” some call it “competence center.” We say: “That's what we call teamwork!”